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Request New Registered User Account

If you already have been assigned a Registered User account, but have forgotten your password, or are having some other login problem (for example, you can access the Support System, but not the Software Download System), use the website usage form instead of the form on this page.

After purchasing your NDK/MPTK software, you are authorized for one Registered User account per NDK/MPTK package. Please fill in the form on this page to request an account to access the technical Support System and Registered User pages. Provide any additional pertinent information in the "Extra Information" section.

If you need additional Registered User accounts (so others at you company can access the technical Support System or Registered User pages), you can use the form below to request them. Please fill in the serial number of the NDK/MPTK package (if you have them) and and be sure to fill in your name and other contact information. If some other person at your company has purchased the software, please provide their name as the "Primary Contact", below.

Not too sure what to do? Just fill in what you know and we'll try and help you. We will try and respond within in 2 business days (holiday periods may take longer).

IMPORTANT: We will send emails about your account application from the tcshelp.com domain. Please make sure that you "whitelist" tcshelp.com in your spam filters. If you requested a TCSHelp Registered User Account, but have not heard back within two days, please check your spam filters and junk folders.

Please provide us with your contact and product information

First Name               
Last Name                
Company Name             
Job Position/Title       

Please provide an email address which contains your
company's internet domain name if possible:
E-mail Address           

Address 1                
Address 2                
City|State|Postal Code     
Country                  
Phone Number             
Alternate Phone Number

Do you wish support for?:
    PNX1300
    PNX1500
    PNX1700
    PNX1005
    PNX9520
    PNX9530

Do you wish support from?:
    Trident
    NXP

Where did you purchase your copy of the NDK from?
(Name of distributor or other source. Please include email addresses and/or phone numbers.)

What version of the NDK (or SDE) do you own?

PNX1300:

    SDE 2.1 or earlier
    SDE 2.2
    NDK 2.2 SP2.1
    NDK 2.2 SP5
    Other - explain below

PNX1500/1700/1005/9520/9530:

    NDK 4.3
    NDK 4.5
    NDK 5.4
    NDK 5.5
    NDK 5.6
    NDK 5.7
    NDK 5.8
    NDK 6.0
    NDK 6.1
    NDK 6.2
    NDK 6.3
    Other - explain below

Do you own the (now old) IADK Libraries?
Yes - please list below

Do you own the MPTK Libraries (codecs and other IP that add onto the NDK)?
Yes - please list below

List Product Name(s), version number(s), and available Serial Number(s) for products you own:


Primary Contact Person at your company (Can also be your name):


Extra information, questions, etc:



Select Send when you are done

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